The O'Connell Group

The O'Connell Group

Customer Care Representative

Be on the frontline of helping others.

Do you enjoy working with people and making meaningful connections? Make a difference with The Wyant Group in your community today!

Responsibilities

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

Ability to resolve complex customer issues

Excellent communication skills – written, verbal and listening

Pride in getting work done accurately and timely

People-oriented

Ability to work in a team environment

Ability to multi-task

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Salary + Benefits

Base Salary: $35,000-$55,000

Estimated Commission: $5,000 +

Opportunity for advancement within my office

Benefits

Major Medical

Dental/Vision

Life Insurance

401k

Paid Vacation

Hiring Bonus

What are you waiting for? Join us!